Recycle Systems helps Customers Identify Waste Management Needs
It was paper recycling that first got Recycle Systems into the business of selling solid waste and recycling equipment. Knowing which equipment worked for their own needs eventually led to selling cardboard balers to grocery stores and other small businesses who had similar needs to recycle. Today, Recycle Systems sells, installs, and services several manufacturer brands of solid waste and recycling equipment, including HRB, Transpak, Harris and Harmony Enterprises. Steve Anderson, who has been working for Recycle System for 23 years, is in Sales for Industrial Equipment with a territory including Seattle, Washington, Oregon and Alaska.
Recycle Systems does business with everyone from government entities such as municipalities or counties, to small businesses and large recycling centers. Steve states, “We can help anyone who is generating enough waste, cardboard, or plastic to need equipment to help manage it.”
When Steve gets an inquiry for waste and recycling equipment, such as a baler, packer, or compactor, he goes the extra mile to help customers identify waste management needs. Steve explains, “ When I get a call for a baler and someone wants a quote, I always want to meet them and see their operations first. If I can’t see what they are doing, it is hard for me to do my job. I want to recommend the equipment that is best for their environment.”
Recycle Systems asks their customers two main questions to help determine what equipment best fits their needs:
- What materials are being processed?
- How much materials are being processed?
For many of Steve’s customers, who do not have a tremendous volume of waste, the equipment from Harmony Enterprises is often the solution. Steve sells all Harmony equipment but finds that certain machines repeatedly fit the needs of his smaller customers. He explains, “Harmony Enterprises has a line of vertical balers that fit a nice niche in market place for small communities and municipalities who want to do recycling program, but don’t have the volume for large equipment.” One thing that Steve is cautious to avoid is selling them more products then what they need. He states, “I don’t want to sell my customers a baler that is bigger or more expensive then what they need for the materials and volume that they are processing.”
The team at Recycle Systems is confident selling Harmony waste and recycling equipment because they can depend on the quality and support. With a thirty-year track record working together, Harmony has proven their reliability to Recycle Systems. Steve notes, “I like selling Harmony products because the equipment is very good quality, and they offer great factory support. The people at Harmony are respectable and responsive. It makes my job easier to have quality products, support at the factory, and knowledgeable people to help me when I need it.”
Getting the right piece of equipment in place is everything. Steve admits, “When I sell Harmony products, my customers always really like them. If I did job right and recommend the right piece of equipment, we have happy customers.”