Compactors Help Improve The Customer Experience & Sustainability
Ask any progressive business owner and they will tell you, its all about the customer experience. This couldn’t be more true in shopping malls and airports that are spending billions of dollars in renovations and upgrades to attract and retain their customer base. Sometimes its hard to know what drives consumer satisfaction in regards to the individual “experience”, but its not hard to tell when its missing.
Twin SmartPacks with Insite next to a gate at a popular Northwest US Airport
One way that both airports and malls are improving the customer experience is with the use of indoor automatic trash compactors. These innovative machines, like Harmony’s SmartPack, provide an aesthetically pleasing and sanitary way for customers to deposit their trash without touching the loading door. SmartPack cabinets can be designed to match any décor, and can be outfitted with a variety of banners or wraps with marketing material. With a powerful 11:1 compaction ratio, custodial staff can spend less time emptying trash in front of customers and more time on other important tasks. Fewer receptacles need to be placed throughout the property.
Automatic trash compactors also help airports and shopping malls with sustainability initiatives. Compacted trash requires less space in the landfill, fewer hauls in carbon based trucks, and fewer trash bags needed to collect it. The savings provided by SmartPacks can be as much as 70% in trash related costs.
Why should airports and malls consider adding monitors to their compactors?
If automatic trash compactors improve customer experience and provide significant cost savings, why add wireless monitors to your Harmony compactors?
Harmony’s SmartPack with a custom cabinet and Insite at a multi-level shopping mall in CT.
If you are standing in one of these modern facilities, the answer is right in front of you! Airports and malls have unique configurations. Their need for retail stores, restrooms, airplane gates, atriums, and food courts requires their footprint to be expansive.
The time it takes for staff to manually check the fullness or operational condition of each compactor can be overwhelming and cost prohibitive. By installing a compactor monitor, like Harmony’s Insite Technology for indoor compactors, staff has real-time knowledge of the condition of every compactor on-site.
Insite not only sends SMS text and email alerts when the compactors are partially full, full, have the main door left open, or require attention, it also creates valuable reporting that can detail usage, staff efficiency, and cost savings. This means that your staff can manage all of your waste handling on a just-in-time basis.
Harmony has teamed up with our valued partner at New Boundary Technologies to create a reliable, affordable, and effective monitoring solution that is completely customizable to your needs! Insite gives you the capability of generating detailed maps of your location with compactors labeled within that map. Staff can see the entire facility and the immediate status of all of the compactors on one dashboard. By clicking on a compactor, all of the information for that one compactor can be viewed in real-time. Business owners with more than one location can create larger asset maps by satellite view and create an even larger hierarchy.
Two SmartPack compactors with Insite, wrapped in marketing material, at the 2018 French Open in Paris.
Insite is not just for shopping malls and airports. Sporting events, state fairs, and concert venues are all examples of opportunities where Harmony’s SmartPack and Insite can provide a world of savings, while enhancing the customer experience.
Insite is also not just for automatic compactors. It can be used with our full line of indoor compactors, like our stainless steel compactors and has a history of use with these machines in building complexes, hospitals, and hotels all over the country!
With Harmony, you will not only experience the benefits of our compactors and wireless technology, but you also receive the Lowest Total Cost of Ownership combined with our Proven Process and True Partnership Approach. If you are interested in learning more about our automatic compactors, Insite Technology, sales, or service, please call us at 507-886-6666, or Contact Us today!
