More Than Equipment
Harmony Europe, located in Toulouse, France, has been the subsidiary office of Harmony Enterprises for the past ten years. Although they are a direct extension of Harmony Enterprises, Harmony Europe is responsible for a wide range of business outside of the continental United States. This office has done an incredible job with equipment sales, service, and special projects throughout France, Europe, and Northern Africa. But, Harmony Europe’s capability is more than equipment.
Harmony Europe not only specializes in balers, compactors, and beverage extraction equipment, they also utilize solar powered technology and wireless monitoring systems to assist their customers. Because the European waste handling and recycling market is more diverse, Harmony Europe also offers and provides support for equipment such as screw compactors, bin compactors, and glass crushers. They offer both purchase and rental programs on their equipment, allowing their client base to acquire recycling equipment and service on a plan that fits their budget.
Europe’s One Stop Shop For The VGP
Harmony Europe offers much more than just quality equipment at a fair price. They are equipped to provide service over a large area with a minimum response time. France has a unique system of quality and safety checks on waste handling and recycling equipment, called the VGP. These service calls are required on a quarterly, semi-annual, or annual basis, depending on the type of equipment being serviced. Harmony Europe is quickly being recognized as the premiere supplier of VGP service in France.
One of the common misconceptions is that due to their limited office staff, Harmony Europe is not capable of technical service outside of its regional area. This is definitely not the case. Harmony Europe employs a large number of qualified technicians and places them strategically throughout the country of France. They are able to successfully schedule and complete required VGP service calls in an efficient and affordable manner, with quality service.
The Big Interview
Recently, we had a chance to sit down with Managing Director, Thibaut Poulier, to ask him some questions about Harmony Europe. His answers help to shed light on who this growing company is, and how they will help shape the future of waste handling and recycling in the European market during the next decade.
Here is what he had to say:
Q: What region(s) do you serve?
A: France, Spain, Luxemburg, Belgium, Switzerland, North Africa
Q: What products or services are your “niche”?
A: Bottle Crusher, Bin Compactor, Small Balers (30”), VGP Service – a quarterly regulated service check of equipment in France.
Q: How many people do you employ?
A: 10, including office staff and technicians.
Q: What do you want people or your customers to know about Harmony Europe?
A: The quality of our service and dedication to our customers. Our reactivity to their needs is our top priority.
Q: How can people or customers contact you? How do you market to your target audience?
A: Typically through online source guides, by phone, or through commercial emails. We display our full line of products and services on our website, www.harmonyeurope.fr
Q: What are the biggest challenges in your industry or region?
A: The global economy – how it is changing in so many ways. Also, being able to seek out and communicate with the right person at prospective business client organizations. Harmony Europe is GDPR compliant, and we respect everyone’s personal information. Sometimes it is difficult to reach out to those who need service or equipment, when they have yet to “opt in” for help.
Q: What are some things we can look forward to seeing from Harmony Europe in 2018?
A: Improvements in our visibility and capability at The French Open and other large venues, Working on getting our quality screw and other compactors into qualified retail markets, and making sure our region knows that Harmony Europe is a one stop shop for service and equipment. We have good quality equipment, support when things go bad, and we are client oriented.
So, whether, your needs are big or small, pertain to North America, or other global markets, Harmony Enterprises, and Harmony Europe are ready to help you achieve your waste handling and recycling goals.
Contact Harmony Enterprises by calling us at 800-658-23220 or visit Harmony Europe’s website at www.harmonyeurope.fr today!