When choosing where to buy your baler or compactor, there are many things to think about, such as service and repair, whether you will lease, rent or buy, and product reliability. When it comes to the warranty for your recycling equipment, Harmony Enterprises Inc. offers the 3-2-1 warranty on all of our balers and compactors, which is the standard warranty in the recycling and waste management industry. What is not standard, though, is the superior customer service that our customers have come to expect from Harmony Enterprises, Inc.
Harmony Enterprises Inc.’s Standard Compactor & Baler Warranty
At Harmony Enterprises, Inc. our new balers and compactors are backed by:
(3) three-year warranty on the structure
(2) two year warranty on the cylinder
(1) one year warranty on all other parts, and one year for labor at the state labor warranty rate.
Our warranty period commences when the baler or compactor is installed or 21 days from shipment, whichever comes first.
Harmony Enterprises, Inc. also offers a great Extended Warranty Program on their balers and compactors. Contact our Customer Service Department today to find out more!
Some Common Sense Reminders about the Warranty & Customer Responsibility:
- The warranty does not apply to any baler or compactor which has been subject to misuse, misapplication, negligence, alteration or accident.
- The warranty does not apply to any damage done to the compactor or baler during installation by the customer or the assigned representative.
- Our customers are responsible for training authorized staff in safe methods of use for the baler and compactors.
- Be sure to retain the owner’s manuals for future use.
How to Request a Warranty Replacement
If you are having problems with your baler or compactor or need baler part replacement, please contact us at 800-658-2320 with a description of the problem, model number and serial number. You could also fill out this online form, and we will get back to you. We will get you a Request for Warranty # (RFW) to begin the process. Whether you need part replacement, warranty repair, or service, Our Customer Service team is ready to help you every step of the way to get you back up and running quickly!
Our Customer Service team is ready to help you every step of the way to get you back up and running quickly!
If you have any questions about our compactor or baler Warranty, or to obtain a copy of Harmony Enterprises Inc.’s full Warranty Policy & Procedure, please contact our Customer Service Department at 800-658-2320. Thank you for putting your trust in Harmony Enterprises, Inc. – We appreciate your business!